Privacy Policy

1. Scope

This Policy applies to information we collect through this website and through forms or communications linked from it. It does not govern websites, applications, or services operated by third parties, even when we link to them.

2. Information We Collect

Information you provide

Depending on how you interact with us, you may provide:

• Your name, email address, telephone number, and preferred contact details.
• Information about your credit concerns, financial goals, business needs, or requested services.
• Consultation details, messages, documents, or other information you choose to submit.
• Information needed to administer a service relationship or comply with a written agreement.

Information collected automatically

When you visit the website, hosting providers and embedded services may receive technical information such as your IP address, browser type, device type, operating system, referring page, pages viewed, and access times. This information helps deliver, secure, and maintain the website.

Information from third parties

We may receive information from form providers, service providers, referral sources, or other parties when you authorize or direct them to share it with us.

3. How We Use Information

We may use information to:

• Respond to questions and consultation requests.
• Evaluate, provide, personalize, and support requested services.
• Communicate about appointments, service updates, documents, and next steps.
• Operate, troubleshoot, secure, and improve the website and our processes.
• Maintain business and compliance records.
• Prevent fraud, misuse, security incidents, or unlawful activity.
• Comply with applicable law and protect legal rights.

4. How We Share Information

We may share information only as reasonably needed:

• With service providers that support forms, scheduling, communications, hosting, document handling, security, or other business operations.
• With credit bureaus, furnishers, or other parties when you authorize us to assist with a specific service.
• With professional advisers or authorities when required by law or reasonably necessary to protect rights, safety, and security.
• As part of a merger, acquisition, financing, reorganization, or transfer of business assets, subject to appropriate protections.
• With your direction or consent.

We do not sell credit reports or identity documents that you provide for service delivery. We also do not share mobile opt-in consent or telephone numbers with unrelated third parties for their own marketing.

5. Cookies and Similar Technology

The website uses external resources such as Google Fonts and Font Awesome, and it links to or embeds Jotform services. These providers may receive technical data or use cookies under their own policies. The site does not currently place first-party advertising cookies, but hosting and third-party services may use essential, security, preference, or analytics technologies.

You can control many cookies through your browser settings. Blocking them may affect some forms or website features.

6. Data Retention

We retain information for as long as reasonably necessary to respond to requests, provide services, administer agreements, maintain appropriate business records, resolve disputes, enforce rights, and meet legal obligations. Retention periods vary based on the information and why it was collected. We may keep de-identified information that no longer reasonably identifies you.

7. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, email, or storage system can be guaranteed completely secure.

Do not send Social Security numbers, full financial-account numbers, passwords, or unrequested identity documents through a general contact message or ordinary email. Use only the secure method we identify when sensitive documents are needed for a service.

8. Your Choices and Privacy Rights

You may ask to access, correct, or delete information you have provided, or withdraw consent where applicable. You may also opt out of promotional communications by using the unsubscribe method provided or by contacting us. We may retain information when required or permitted by law, needed to complete a requested service, or necessary to protect rights and security.

Depending on where you live, applicable law may provide additional privacy rights. We may need to verify your identity before completing a request. You may submit a request through our contact page.

9. Children’s Privacy

This website and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information through the website, please contact us so we can review and address the request.

10. Third-Party Services and Links

Consultation and appointment forms are provided through Jotform. Information entered into those forms is also processed according to Jotform’s Privacy Policy. Other external sites, including Lozano Innovation Enterprises and linked informational resources, maintain their own privacy practices. Review those policies before providing information.

11. Updates to This Policy

We may update this Policy to reflect changes in our services, technology, practices, or legal requirements. The revised version will be posted here with a new effective date. Material changes may also be communicated through another reasonable method.

12. Contact Us

Questions or privacy requests can be submitted through the Legacy Finance Group contact page. Please describe your request clearly and avoid including unnecessary sensitive information.